About Us

These Terms govern your access to and use of the Grand Yacht Crew mobile application and website (together, the "Service"). The Service is operated by GRAND YACHT CREW AUSTRALIA PTY LTD (ACN 691 979 192), an Australian company. By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

The Service

Grand Yacht Crew is a subscription-based digital platform that enables members to:

• connect socially within the yachting community
• publish and view job opportunities
• apply for roles
• access community information and partner services

We are not an employment agency, recruiter, labour hire provider or broker. We do not guarantee employment outcomes.

Eligibility and Accounts

• You must be at least 18 years old.
• You must provide accurate information and keep your account credentials secure.
• You are responsible for all activity under your account.
• We request identity verification for all accounts.

Subscriptions and Payment

Current Access Model

• The Grand Yacht Crew App is currently provided FREE of charge during its initial launch phase.
• No subscription fees or in-app purchases are required at this time.

Future Subscriptions

• Grand Yacht Crew may introduce optional subscription features in future versions of the App.
• Where subscriptions are offered within the iOS version of the App, payments will be processed exclusively through Apple’s In-App Purchase system in accordance with relevant App Store policies.
• Where subscriptions are offered within the Android version of the App, payments will be processed through Google Play’s billing system in accordance with Google Play policies.
• The Grand Yacht Crew App does not currently facilitate digital content purchases through external payment systems within the iOS and Android applications.

User Conduct

You must use the Service lawfully and respectfully.

You must not:

• post unlawful, misleading, defamatory, abusive, discriminatory or obscene content
• impersonate another person
• publish false job listings
• harass or threaten other users
• scrape, reverse engineer or interfere with the platform
• upload malware or harmful code

We actively moderate content and aim to review reports within 24 hours where practicable.

User Content

You retain ownership of content you upload.

You grant us a limited, non-exclusive, worldwide licence to host, store, display and moderate your content solely for operating, securing and improving the Service.

We do not use your content for external marketing without consent.

You warrant that you have the right to upload your content and that it does not infringe third-party rights.

If you delete your account, your content will be permanently removed except where retention is required for legal compliance, fraud prevention or dispute resolution.

You agree to indemnify us against any loss arising from a claim that your content infringes the rights of a third party.

Jobs and Employment Disclaimer

Grand Yacht Crew provides a platform for members to post and respond to job opportunities.

We:

• do not verify all job listings
• do not guarantee the accuracy of listings
• do not guarantee employment, engagement or suitability
• are not responsible for negotiations, contracts or conduct between users

All employment and contracting decisions are solely between the relevant users.

We do not conduct background checks unless expressly stated. While we implement identity verification measures to all accounts, users are responsible for independently assessing the suitability, qualifications and authenticity of other users.

Partner Services

The Service may display, feature or provide access to third-party service providers, brands, educational institutions, wellness providers, and other businesses ("Partners") through directories, featured placement, referral programs or promotional content.

Partners are independent third parties and are not employees, agents or representatives of Grand Yacht Crew. Partner services are provided by independent third parties.

Where verification indicators apply (Gold Tick), this indication refers to the relevant user either having met certain platform participation or onboarding criteria determined by Grand Yacht Crew.

Grand Yacht Crew:

• does not control partner services
• does not guarantee performance, availability or outcomes
• is not responsible for disputes, losses or damages arising from partner interactions
• users are responsible for conducting their own due diligence before entering into agreements or promotional referral with any partner

Grand Yacht Crew reserves the right to:

• remove or suspend partner listings
• withdraw Gold Tick designations
• modify directory placements

At our discretion where necessary to maintain platform integrity, user safety or compliance.

Suspension and Termination

We may suspend or terminate your account at our discretion if:

• you breach these Terms
• your conduct poses risk to users, partners or the platform
• required by law

We may suspend or restrict access without prior notice in urgent cases involving safety, fraud, suspected illegal conduct or legal risk.

We may terminate your account for breach of these Terms. You are not entitled to a refund except as required by law. Where appropriate, we may investigate suspected breaches and cooperate with law enforcement or regulatory authorities.

You may cancel your account at any time. Access continues until the end of the paid period.

Sections relating to intellectual property, liability, consumer guarantees and dispute resolution survive termination.

Intellectual Property

All intellectual property rights in the Service are owned by or licensed to GRAND YACHT CREW AUSTRALIA PTY LTD.

This includes, without limitation:

• the mobile application and website software
• platform functionality and system architecture
• branding, logos, designs, and visual identity
• the Grand Yacht Crew name and trademarks
• the structure and organisation of community groups
• service directories and job board databases
• verification systems, badges, and "Gold Tick" designators
• text, graphics, user interface design and compiled data

Users are granted a limited, non-exclusive, non-transferable and revocable licence to access and use the Service for your personal or internal business purposes in accordance with these Terms.

Users must not:

• copy, reproduce, modify or create derivative works from the Service
• scrape, extract or harvest data from the Service
• use automated systems or bots to access the platform
• reverse engineer or attempt to derive source code
• use our branding, logos or badges without written permission
• replicate or commercially exploit any part of the Service without our consent

All goodwill arising from use of our trademarks and branding remains our property.

App Store Terms

If you download the Service through the Apple App Store or Google Play Store the following additional terms apply:

• the licence is granted by us, not Apple or Google
• you must comply with the applicable store terms
• Apple and Google are not responsible for the Service or its content
• Apple and Google have no obligation to provide maintenance or support
• Apple and Google are not responsible for addressing any claims relating to the Service
• Any future subscriptions purchased through the Apple App Store or Google Play Store are subject to the applicable store’s billing and refund policies
• Apple and Google are third-party beneficiaries of this section and may enforce it against you

Consumer Guarantees

Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or other mandatory laws.

Where permitted by law, our liability for breach of a non-excludable guarantee is limited to resupplying the services or paying the cost of resupply.

Warranties and Liability

The Service is provided on an "as available" basis.

We do not guarantee uninterrupted or error-free operation, compatibility with all devices, or that the Service will meet your specific requirements.

To the maximum extent permitted by law:

• we exclude liability for indirect, consequential or special loss
• we are not liable for loss arising from user conduct or third-party services
• we are not liable for employment outcomes
• Our total aggregate liability arising out of or in connection with the Service is limited to the fees you paid to us in the 12 months immediately preceding the event giving rise to the claim

Privacy and Data

We collect and handle personal information in accordance with our Privacy Policy.

Data is hosted in Australia using AWS.

We may disclose personal information to third-party service providers, including payment processors and app store providers, which may operate outside Australia.

Force Majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control, including infrastructure outages, cyber incidents, government actions or natural events.

Assignment

We may assign or transfer our rights and obligations under these Terms in connection with a business restructure, merger or sale. You may not assign your rights without our written consent.

Severability

If any part of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.

Changes to the Service or Terms

We may update the Service or these Terms from time to time.

If we make material changes, we will provide reasonable notice. Continued use after changes take effect means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the Commonwealth of Australia. The courts of Australia have non-exclusive jurisdiction to resolve disputes arising in connection with these Terms. Nothing in this clause limits your rights under mandatory consumer protection laws in your country of residence.

Contact

GRAND YACHT CREW AUSTRALIA PTY LTD
Email: hello@grandyachtcrew.com

Have any questions about these Terms? Just Contact Us and we will be happy to help.